In an attempt to practice what we preach, we launched a post-project feedback form for projects carried out over the 2023/24 academic year to track client satisfaction on our research projects (click here to read the findings). We learnt that:
We have lovely clients! Specialising in the education sector, we knew this already, but we received lots of wonderful, yet constructive, feedback.
We are on the right track! Our takeaway message is that we aren’t going too far wrong, which gives us the confidence to keep on delivering high quality research for our education clients.
There are areas where we can improve. Not everything was perfect, but getting anonymous feedback means we are aware of where we can improve. Without this, we would be left in the dark.
Although the education sector is on break (for the northern hemisphere at least!), we’re already thinking about our project pipeline for 2024/25.
If you are an education company that wants to conduct high quality market research to help make data informed business decisions, then please do get in touch by dropping me an email at mike.kelly@greenshootsmi.com. We hope to work with you in the near future!
